Shipping policy
Shipping Policy for Cherry Blue
At Cherry Blue, our aim is to make your online shopping experience as stress free as possible. Please read through our shipping policy below and if you have any queries please do not hesitate to contact us via email at orders@cherry-blue.com.au
Delivery Method
All orders are shipped from Sydney Australia using Australia Post. You’ll receive tracking details via email once your order is dispatched so you can keep an eye on its journey.
Shipping Costs and Free Shipping
- Free Shipping (Promotion): Enjoy free delivery Australia-wide for a limited time. No stress, no extra cost X
- Standard Shipping Fee: A flat rate of $10 aud is applied to orders that do not meet the above threshold.
Shipping Times
Please allow 1-2 business days for processing. Once dispatched, delivery times are as follows:
- Standard Shipping: 1-7 business days for metro areas.
- Remote/Rural Areas: Shipping times may vary based on your location.
International Shipping
Currently, we only ship within Australia. Stay tuned for updates if you are outside of Australia!
Order Tracking
When your order is shipped, you will receive an email with a tracking link. Please allow 24 hours for tracking updates to be reflected on the Australia Post system.
Missed Deliveries
If no one is available at the delivery address, Australia Post may leave a card to collect the parcel at your local post office. Please follow the instructions on the card to arrange for pickup or redelivery as needed.
Delays and Exceptions
We strive to meet our stated delivery times; however, unforeseen circumstances with Australia Post or increased demand during holiday periods may occasionally cause delays.
For any questions or issues with shipping, please contact us at orders@cherry-blue.com.au
Thank you