Frequently Asked Questions | Cherry Blue
At Cherry Blue, we believe beauty and calm start with simple rituals. Every product we offer is tested, loved and selected by people who use them in their daily lives. Below you’ll find answers to our most asked questions, based on real experience and trusted expertise.
🚚 Orders & Shipping
🍒 How much does Shipping Cost?
Enjoy free delivery Australia-wide for a limited time. No stress, no extra cost X
🍒 Do you ship across Australia?
Yes, we ship Australia-wide from Sydney. Most orders arrive in 2–7 business days and you'll receive tracking info once your order is dispatched.
🍒 Can I return or exchange an item?
Yes—if your item is unused and in original condition, you may return it within 14 days. We want you to love what you receive.
🍒 What if my item is damaged?
If your order arrives damaged or incorrect, contact us right away. We'll fix it—we pride ourselves on service you can trust.
🏡 Home Fragrance
🍒 What makes SYS Aromas different from regular home sprays?
SYS Aromas fragrance essences offer a longer-lasting, more concentrated scent experience compared to standard sprays. A few drops are all it takes to transform your space—no harsh fillers or aerosols.
🍒 How do I use SYS Aromas safely?
We recommend using ceramic burners, oil diffusers or spray bottles. Always use in a ventilated area and remember—these are for home use only, not for applying to skin.
🍒 Can I use SYS Aromas on my skin or in the bath?
No. These fragrance essences are not formulated for skin or bath use. They are designed strictly to scent your environment.
✨ Castor Oil Kit
🍒 Does the Labnatur Castor Oil Kit really work for hair growth?
Yes—castor oil is naturally rich in nutrients that support hair follicle health. With consistent use, many customers see improvement in brow, lash and scalp hair thickness.
🍒 How do I apply castor oil?
Apply a small amount using the included wand or brush. Use nightly for best results, and wash off gently in the morning. It’s simple, effective and part of a mindful routine.
🍒 Is this safe for sensitive skin?
Our castor oil is 100% natural and cold-pressed. It’s gentle on most skin types but we recommend a patch test first if you have sensitive skin.
🌸 About Cherry Blue
🍒 Why should I choose Cherry Blue?
We’re more than a store. Cherry Blue is a space for mindful beauty and daily comfort. Every product is curated with intention, quality, and care.
📬 Still have questions?
Reach out to us at orders@cherryblue.com.au or visit our [Contact Page]. We're here to help.